There are many benefits for the Client and the Service User, by example:-
Many instances of discrimination are unintended and are caused by a lack of understanding. It will help you to reduce or prevent discrimination against staff and customers by increasing the awareness of equality and disability issues;
It will increase staff awareness and help build confidence in your team to manage disability matters;
Increased knowledge will help you to provide employment and services which embrace, and promote, equality of opportunity;
Your company or organisation will have a better understanding of the Equality Act 2010, and your obligations under the Act;
It will increase the number of people who access your service by providing a user-friendly and accessible service!